Common Questions

What is a Virtual Assistant?

A virtual assistant (VA) performs the same tasks that a personal assistant or office administrator does but from the comfort of their own home or virtually anywhere.

How does a Virtual Assistant work?

VA’s use email, video (Zoom) or phone to communicate with their clients. Documents can either be emailed or shared through cloud based software such as Dropbox or Google Docs.

How could a Virtual Assistant benefit me?

VA’s save you time, are cost effective and are happy to complete the tasks that you don’t enjoy doing therefore freeing you up to get on with running your business.

How we can assist

We offer a range of services to assist you with keeping on top of things. Whether it’s updating your website photos or editing a policy let us take care of the jobs you don’t have time for so you can concentrate on running your business.

Administration Support

Administration Support

Email and calendar managment, file and folder management (Dropbox, Google Docs, One Drive).

Website Maintenance

Website Maintenance

WordPress updates (themes and plugins),  basic image editing (Photoshop), page and post editing.

Research

Research

Online research for blog posts, newsletters and competitor reports.

Bank Reconciliation

Bank Reconciliation

Xero, MYOB and Zoho.

Document Editing

Document Editing

Experience in the full suite of Microsoft programs (Word, Excel, Publisher and Powerpoint). Creating, editing and formatting.

eNewsletters

eNewsletters

Mailchimp set-up and database maintenance, sign-up form integration with WordPress, and content proof reading.

About Me

I’m Jo Marks and I have over 15 years experience in administration and office support. During this time I have worked for large corporate organisations, private companies and small businesses. I have supported General Managers, Chief Executives, Boards of Directors, Executive Teams and liaised with staff at all levels.

My experience includes administration, accounts receivable and payable, bank reconciliation and BAS, change management, social media marketing , word processing, scheduling and general office support.

I have an Advanced Diploma in Tourism and am currently the joint owner of a small business specialising in corporate and private events

I understand the daily challenges faced by business owners, particularly small business, where it is not always possible to have permanent staff in place to support the daily activities of a business.  It can be difficult as an owner to find the time to plan, to review business goals/strategy and most importantly to maintain a positive work/life balance.

That’s where I can help. I look forward to giving you the gift of time.

Current Clients

Testimonials

  • We thoroughly recommend Jo to any potential employers who require office/administrative support. Jo has undertaken contract work within our small business over many years and is efficient, reliable, accurate and thorough with all the work undertaken. As well as that, Jo is supportive and responsive to business needs and always happy to lend a hand wherever it’s required. Jo has an excellent understanding of small business and her skills are highly varied. In our business she has helped with updates to our website, general data entry, bank reconciliation, customer enquiries and bookings, scheduling and general office support. Jo works well with everyone on our team and in my view, every business needs someone like Jo! 

    Judy | Owner/Director of Sharpen Up Property Styling

    Sharpen Up Property Styling

Get In Touch

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    If you can see the benefits of a virtual assistant in your life drop me a line here. I'll be in touch to discuss your situation and how we can work together to get the job done efficiently and affordably.